Follow-Up Scripts That Get Cleaning Quotes Signed (Word for Word)
Most unsigned quotes aren't rejections — they're inbox burial. Three short, friendly touches at day 2, 5, and 10 recover a meaningful share of them without feeling pushy.
The math of following up
People request quotes in a spare moment and then life happens. A quote that isn't signed in 48 hours usually isn't a no — it's buried under school emails and work threads. If you never follow up, silence decides for you.
Touch 1 — day 2 (the nudge)
"Hi Maya — just a friendly reminder that your deep clean proposal is ready to review and sign whenever you are. It takes about two minutes. Happy to adjust anything!"
Short, zero pressure, one link. Nothing to negotiate — just resurfacing.
Touch 2 — day 5 (the helpful question)
"Hi Maya — wanted to check if any questions came up on the proposal. If the scope or date needs adjusting, just reply and I'll update it. Otherwise it's ready to sign here."
This one invites the objection instead of waiting for it. Half the replies you get will be a small change request — which is a yes wearing a disguise.
Touch 3 — day 10 (the graceful close)
"Hi Maya — last note from me! I'll keep your quote active through the end of the month in case the timing works out. If schedules filled up or plans changed, no worries at all — we'd love to help down the road."
A stated end creates gentle urgency and leaves the door open. After this, stop — a fourth message costs goodwill.
Automate the cadence, keep the voice
The cadence only works if it actually happens, and manual follow-up is the first thing a busy owner drops. Set it up to run automatically — and make sure it stops the moment a client signs, asks for changes, or the quote is cancelled. Nothing torches trust like a reminder for a job that's already booked.