proposalpad.io
Terms of Service
Effective July 14, 2026
1. Who we are
proposalpad.io (“ProposalPad,” “we,” “us”) provides software that lets cleaning businesses create, send, and electronically sign service proposals. These Terms are an agreement between ProposalPad and the business or person that creates an account (“you”).
2. Your account and workspace
You are responsible for your login credentials, for the accuracy of the business information you publish on proposals, and for all activity in your workspace. You must have the right to use any logo, image, or content you upload.
3. Your clients and their data
You enter your clients’ names, contact details, and service addresses to create proposals, and your clients submit electronic signatures and related acknowledgments through proposal links. You are responsible for having the right to use that information and for the commitments you make to your clients. We process it only to operate the service on your behalf.
4. Electronic signatures
ProposalPad records typed electronic signatures together with a timestamp, acknowledgment checkboxes, and technical metadata (such as IP address and browser information) to create a signed record. You are responsible for ensuring electronic signatures are an acceptable form of agreement for your business and jurisdiction. ProposalPad is not a party to, and does not enforce, the agreements you sign with your clients.
5. Plans, billing, and cancellation
Paid plans are billed through Stripe on a monthly subscription, plus any stated one-time setup fee. Plan limits (such as monthly proposal volume) apply as described on the pricing page. You can cancel any time from the billing portal; access continues through the end of the paid period. Fees already paid are non-refundable except where required by law.
6. Acceptable use
Do not use ProposalPad to send spam or deceptive content, to impersonate another business, to upload unlawful material, or to attempt to breach or overload the service. We may suspend accounts that do.
7. Service availability and changes
We work to keep ProposalPad available and improving, but the service is provided “as is” without warranties of any kind. We may add, change, or retire features. If we discontinue the service, we will give you a reasonable opportunity to export your signed records.
8. Limitation of liability
To the maximum extent permitted by law, ProposalPad’s total liability for any claim arising out of the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages, or for disputes between you and your clients.
9. Changes to these terms
We may update these Terms as the product evolves. If a change is material, we will notify account owners by email or in the app before it takes effect. Continuing to use ProposalPad after a change means you accept the updated Terms.
10. Contact
Questions about these Terms: records@proposalpad.io. See also our Privacy Policy.